Michael P. Conway, ZCE ![]()
Experience:
Over 8 years strong PHP and MySQL application development experience and Zend PHP 5 certified. Several years gathering requirements to plan and execute my own projects from start to finish involving both hardware and software systems. 5 years Symantec Ghost image creation and deployment, hardware and software repair. 2 years of strong systems administration including Active Directory and LDAP management. Over 2 years of C++, VB, VBscript, C# experience. VBscript used to automate reporting tasks and image deployment procedures. Excellent written and verbal communication and problem-solving skills.
Work Experience:
Owner
Nov 2010 - Present
- Gather requirements and expectations from clients, and build web applications and systems to suit their needs
- Plan, develop and maintain dedicated servers for hosting client applications
- Implement new ideas to common problems that clients face
Mobile Applications Developer
Sept 2010 - Oct 2011
- Develop client-centric mobile applications and high-volume websites averaging more than 300,000 visits per month.
- Manage production website launch and decommissions on Apache webservers.
- Build client-facing reports to illustrate effectiveness of campaigns, catering to the differences in each program we run.
- Developed a proprietary PHP framework to detect mobile devices and deliver unique customized experiences to end users.
- Leverage third-party APIs and web services to pass and retrieve data.
- Tools Used: C# .NET, PHP, Windows 7, Microsoft Visual Studio 2008, Eclipse/Aptana, MSSQL 2008/MySQL, Linux, Apache
IT Programmer
Nov 2008 - Sept 2010
- Developed and maintained company managed websites in LAMP environment
- Created automation scripts for daily reports with both PHP and C# technologies
- Designed and developed Timesheet/Timecard tracking system in PHP5
- Migrated legacy systems to new MSSQL driven software including Microsoft Dynamics GP using PHP batch scripts
- Developed and maintain SharePoint web parts and installations with .Net framework
- Created In-House Windows applications to fill in gaps left by system migration using both PHP and C# .Net
- Built extensive SQL reports for use by accounting and payroll departments.
- Tools Used: C# .NET, PHP,
- Windows Vista/XP, Microsoft Visual Studio 2008, Eclipse/Aptana, MSSQL 2008/MySQL, Windows Server 2008, Windows SharePoint Services, Linux, Apache
Contractor for Genco Pharmaceutical Service
Aug 2008 - Nov 2008
- Implemented System ID and Asset tracking as well as Image deployment techniques.
- Created automation scripts for daily reports.
- Facilitated Training for System deployment processes.
- Provide Tier 2 phone support for all employees of Genco Pharmaceutical Services.
- Track and resolve issues submitted to the help desk in a timely manner.
- Troubleshoot network connectivity,
- Resolve desktop, laptop and Server software and hardware issues.
- Tools Used: Windows XP, Ghost, Sysprep, MS Outlook 2002/2003, Lotus Notes, Tivoli Remote Control, SCOUNIX, Remote Desktop Connection, Office 2002/2003, Safeboot Administration, Virtual Workstation Administration, Windows Server 2003, Citrix Thin Clients
Contractor for Northwestern Mutual Service Center
June 2007 - Aug 2008
- Secondary Support for Texas Digital Systems digital boards
- Support for company TREO smart phones.
- Provide Tier 2 phone support for all employees of Northwestern Mutual taking approximately 350 calls per week.
- Use HP Openview Service Center to log phone calls and trouble tickets.
- Ability to maintain calls while researching application issue to resolve problem.
- Troubleshoot network connectivity, desktop and laptop software issues.
- Tools Used: Windows XP, MS Outlook 2002/2003, Tivoli Remote Control, HP OpenView Service Center, Remote Desktop Connection, Websphere Applications, Office 2002/2003, Safeboot Administration, Virtual Workstation Administration, Quickcom, Windows Server 2003
Contractor for CNH America Technical Support
July 2006 – June 2007
- Provide GPS technical support over the phone for end users
- Troubleshoot electrical connections and electronics using a mulitmeter
- Secondary support for Electronic Service Tool laptop technical issues
- Mimic real-world events in controlled environment for troubleshooting purposes
- Provide proprietary desktop software support.
- Provide over the phone support for device setup and installation questions.
- Commit new information to company knowledge base for future issues
- Ability to maintain calls while researching application issue to resolve problem.
- Tools Used: Windows XP, Proprietary Touch Screen displays, multimeter, Visio, Laptop hardware to emulate serial ports
Technical Skills
- Operating Systems: Windows 2000/XP/2003/2008/Vista/7, Linux/UNIX, Mac
- Languages: PHP, C++, C#, OpenGL, VB, VBScript, HTML, CSS, JavaScript
- Environment: Windows/IIS 6/7, LAMP(Linux, Apache, MySQL, PHP), Citrix, VMware,/ESXi
- Tools: Visual Studio 2005, 2008, 2010, Eclipse, Aptana, Ghost, Sysprep, SVN, Visio, Flash, Photoshop
- Hardware: Desktop and Laptop PCs, Mac, Cisco, GPS Receivers